Return policy

Right of withdrawal on

As soon as the customer receives the digital code, the credit can be used immediately. A placed order cannot be cancelled. The cooling-off period and withdrawal period of 14 days do not apply due to the nature of the products supplied. Thus, there is no cooling-off period and revocation period. Customer agrees to immediate delivery of the product after payment (both in advance and afterwards) and explicitly waives the cooling-off period and the right of withdrawal.

The reason for deviating from the right of withdrawal is that a product cannot be returned because it is impossible to determine whether the product has already been used. This concerns digital products of which the seal is broken immediately after delivery. The nature of the products to be delivered precludes any cooling-off period and the right of withdrawal, except in the case of delayed payment. In that case, the code has not yet been received and the product can be revoked; the burden of proof is on the customer.


Any questions?

If you have any questions about your right of withdrawal, please contact us via our contact page.