Buy your Asda Mobile top up online

How to top up my Asda Mobile call credit?

You can activate your Asda top up card by following these 3 steps:

1. Dial 2732 with your Asda Mobile number.
2. Follow the voice instructions in the menu.
3. Once the top up is successful, you can immediately start calling and texting.

How can I check my Asda Mobile credit balance?

Follow the below options to check your Asda Mobile credit balance:

Option 1: Text

1. Text BAL to 2732. You will see your current call credit balance on the screen.
2. While abroad, you can still check your Asda Mobile balance in the same way.

Option 2: Phone

1. Dial 2732 from your Asda Mobile. You’ll hear your current balance.
2. If you’re abroad and unable to check your balance via text, you can also call from your Asda Mobile.

Option 3: Online

1. You can always log in to your My Asda Mobile account to check your call credit balance.

How long is my Asda Mobile call credit valid for?

Your Asda Mobile call credit does not expire as long as your SIM card is active. To keep it active, make a chargeable activity at least every 6 months. A chargeable activity can be a call, a text, or mobile data usage.

If your SIM card remains inactive for over 6 months, you won’t be able to make calls with it anymore. However, you’ll still be able to receive inbound calls on your Asda Mobile SIM. And, it’s still possible to reactivate it by contacting Asda Mobile.

After 360 days of SIM card inactivity, your SIM card and number will be disconnected from the Asda Mobile network. It’s not possible to reactivate your SIM card after this point.