Buy KPN online

With KPN Prepaid, you pay in advance for your minutes, texts, and mobile data. There’s no contract involved, giving you full control over your spending. You’ll receive a 3-in-1 SIM card and can choose between top-ups or bundles such as 1 GB per day or 31 days unlimited internet.

• Calling mobile & landline: €0.15 per minute
• SMS: €0.15 per message
• Mobile internet: €0.15 per MB
• Connection fee: €0.10 per call
• Voicemail (1233): €0.15 per call

At ReloadBase, you can easily purchase KPN Prepaid credit in various amounts. Perfect for quick top-ups without subscriptions or fixed costs. The following credit options are available:

• KPN €10 Prepaid Credit (€ 10,00)
• KPN €15 Prepaid Credit (€ 15,00)
• KPN €20 Prepaid Credit (€ 20,00)
• KPN €30 Prepaid Credit (€ 30,00)

Prefer a prepaid bundle for data, calls, or texts? Choose from convenient options like a daily bundle or All-in-1 bundle. These are valid in the Netherlands and the EU, and automatically expire after the validity period.

Top-ups are fast and easy via ReloadBase, no registration required.

You can check your balance in two ways:

• Dial *101# and press call
• Or text SALDO to 1266

You can easily top up via:

• The KPN Prepaid App
• Online using iDeal, PayPal, or credit card
• Send an SMS to 1299
• Call 1200
• Enable automatic top-up
• Use a top-up voucher from a store

From abroad, top up via +31 6 1200 1200.

The validity of your credit depends on the type of prepaid you use:

• Bundles: Validity varies by bundle. This can range from 1 day to 31 days or even unlimited. Always check the terms of your selected bundle.
• Standalone credit: This remains valid indefinitely as long as it is used.

Note: You must use your KPN prepaid SIM at least once every six months (make a call, send a text, or use data). If not, your credit may expire.

Yes, when switching to KPN Prepaid, you can easily keep your current phone number.

KPN SIM cards are usually active right away. If not, you can activate it through the KPN website.

KPN uses its own reliable network in the Netherlands, offering excellent coverage and stable connections.

If your SIM card isn’t working, check the following:

• Check the placement: Make sure the SIM card is inserted correctly. It only fits one way.
• Test the SIM: Try it in another phone. If it still doesn’t work, it may be faulty.
• Activate the SIM: If not already active, activate it online via the SIM activation form .
• Check network status: Temporary outages may occur. Check the KPN website for service updates.

Need help with your KPN prepaid credit or SIM card? Contact their customer service via:

1. Call 1200 for free from your KPN phone
2. Call 0800-0402 for free from another phone or landline
3. Call from abroad: +31 6 1200 1200